We handle sensitive guest data, payment information, and hotel operations every day. Security is built into every layer of the platform — not bolted on after the fact.
Every connection between your team's devices and our servers is encrypted. Data is encrypted in transit and at rest. Guest information, payment details, and operational data are always protected.
Every user sees only what they need to. General managers control permissions for their entire team — from valet managers down to individual attendants. No one sees more than they should.
All payment processing is handled by Stripe — a PCI Level 1 certified provider. Credit card numbers never touch our servers. Apple Pay and Google Pay add an additional layer of device-level authentication.
All admin accounts — general managers, valet managers, and platform administrators — are protected by two-factor authentication. An extra layer of security for the people who matter most.
Every action is logged — ticket creation, edits, deliveries, payment processing, permission changes, and login events. Full accountability for your team, and full visibility for you.
Your hotel's data belongs to you. We never sell, share, or monetize guest information. Your operational data is never used for any purpose other than running your property.
Every connection to third-party services — your PMS, payment processor, and SMS provider — uses signed, verified communication. We reject any request that can't prove where it came from.
Each hotel's data is completely isolated. A general manager at one property cannot see another property's guests, tickets, or revenue — even if they're on the same platform.
We're building to the standards that the world's best hotels expect.
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